Conditions d'utilisation

All products are hand beaded one by one, hand stitched, and hand embroidered.
Each individual piece is a work of Art ! Any irregularity is due to this type of unique hand crafted work.

1.TERMS & CONDITIONS

1.1 The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as “you”) with OTT at the OTT website.
1.2 By using the website and/or placing an order, you agree to be bound by the terms and conditions set out herein (the “Terms”). Please read our Terms and Conditions carefully before placing any orders on OTT.
1.3 In order to shop you must be at least 18 years old and not under guardianship.
1.4 The website only offers products that we have in stock and that are published on .The inclusion of these products does not mean that they will be available at any time. We reserve the right to discontinue any product at any time.
1.5 We may modify the Terms and Conditions from time to time. The version of the Terms that will apply to your order will be those at the time you place your order. If you do not agree to any change to the Terms and Conditions then please immediately stop using the website.

2. PRICES AND DELIVERY CHARGES

The prices displayed don’t include the statutory tax such as customs taxes. Any additional customs fees will be your responsibility; we have no control over these fees. Customs policies vary greatly from one country to another, so you should contact the local customs department for more information. In addition, please note that when you place an order on OTT, you are considered the official importer and must comply with all the laws and regulations of the country in which you receive the products.

3. ORDERING/CONCLUSION OF CONTRACT

3.1 Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfil your order, we will let you know as soon at the earliest chance. If we have already received payment for this order, we will attempt to refund the applicable amount using the same method used to make the payment. Sometimes alternative arrangements may be necessary, in which case our Customer Service representatives will contact you to settle the refund

1. PRE-ORDER

On the shop you can Pre-Order items that have an expected shipment date in the coming weeks. If using a Credit Card or PayPal, the full price will be deducted the same day in which the order is placed. The same rules are applied on the pre-order items that on the regular items in therms of refund and return.