1. OTT will take the greatest of care to be as accurate as possible when receiving and dispatching orders. We always endeavour to deliver your order to a residential address, post office or pick-up location. We ship worldwide.2. OTT will dispatch the approved orders as quickly as possible and in the order that they have been received. Depending on delivery method and time of placing the order, delivery normally takes about 1 – 7 working days. (Monday – Friday)
Delivery times may vary depending on where the order is to be delivered. Occasional delays may occur during peak periods or in the case of unexpected events. At the latest, orders will be delivered within a thirty day window from placing the order.
3. Before you place your order, you will be informed of the expected delivery details. Shipping fees will be displayed at the checkout. Tracking information will be provided after items leave. If you have given us your email address, you will receive a confirmation with your expected delivery details.
4. If your order does not arrive by the scheduled date, please us: firstname.lastname@example.org. We are not liable for lost packages.